Getting Started with ezManage
ezManage gives you fast access to all aspects of your catering business: order management, delivery management, reporting, marketing tools, and more. Watch our short tutorial videos and get started right away.
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NEW!
Capacity Update
Getting Started
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What is the ezCater Marketplace?
What to expect from your first catering order
NEW! Live Delivery Tracking
ezManage Training Webinar
NEW! Delivery Windows
NEW! Customer Setup preferences
Getting Started with the ezManage iOS App
Access the Reports Tab
How to take professional food photos using your phone
Utilize the Marketing Tools Tab to Get More Orders
Viewing Payment History
Viewing Customer Reviews
7 Tips to Make your Catering Menu Stand Out
Self-Service Order Requests
Reliability
NEW! Capacity Management Update
Introducing Operational Drill Downs
Introducing Operational Metrics
What is the Reliability Rockstar Program?
Focus on Order Accuracy
Reduce Order Rejections
Eliminate Harmful Cancelations
Improve your On-time percentage
Increase your Star Rating
Manage your Daily Order Capacity
Add Pickup Instructions
Setup Holiday Closures
Enable Sound Alerts to Improve Response Time
NEW! Delivery Contacts for Every Marketplace Order
NEW! Rejection and Cancelation Alerts
New! Cancelation and Rejection Insights
Viewing Order Issues Within ezManage
Menu, Settings, & Parameters
Requesting a Menu Update
Adding Users and Updating Permissions and Notifications
Add a Temporary Closure
Editing Your Lead time
Setting Your Hours of Operation
ezDispatch & Delivery Management
Introducing ezDispatch
ezDispatch- Standard Operating Procedures
ezCater's Delivery Solutions
Adding and Assigning Drivers
NEW! Delivery Reporting
Delivery QR Codes
Videos de Capacitación en Español
Entrenamiento en la Web de ezCater
¿Qué es el ezCater Marketplace?
Que esperar con tu primera orden de ezCater