SupportLogic Webinars
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Increase Efficiency and Improve Customer Outcomes
Customer Sentiment Analysis: Go Beyond Customer Surveys, Unlock the True Voice of the Customer
Product Roadmap & Vision Session with CEO, Krishna Raj Raja and CCO, Judith Platz
Transforming the Support Agent Experience with Predictive and Generative AI
Auto QA_ Monitor the quality of every customer interaction and scale your support team
Optimizing Customer and Employee Retention with Quality Monitoring
How to "Sell" to Your CFO - Get the Resources You Need to Succeed
20 Minutes, Twice a Day_ Your RX for Escalation Reduction
Align Support and Success with Actionable Account Health Scores
Why Now Is the Time To Double Down On Proactive Support
SupportLogic Success Plan_ Reduce Escalations, Improve CSAT & Increase Productivity
Slash Case Resolution Time in Half with AI-powered Case Assignment
SupportLogic Presents: Demo + Desserts
SupportLogic Insights: Operational Efficiency & Customer Experience
Why Proactive Support is More Important than Ever
Improving the Support Experience with Intelligent Case Swarming
Support Experience_ A Force Multiplier for Your Case Management System [Edited]
Reduce Agent & Case Review Time by 90% Using AI
Overcoming the Challenges of Tiered Support with Intelligent Case Swarming
Support Experience_ A Force Multiplier for Your Case Management System [Edited]
Don't Just Predict Escalations, Prevent Them
How Nutanix Support and Engineering Collaborate to Prevent Escalations
Should you Build or Buy AI How Rubrik Provides World-Class Proactive Support Utilizing Artificial Intelligence
From Signals to Action: Driving Proactive Support with SupportLogic SX
Quality Monitoring 2.0: Leveraging AI/ML to Optimize Agent Engagement and Retention
How Snowflake Improves Employee Retention Among Support Teams
Solving your case backlog challenges with SupportLogic
How 8x8 Delivers a Proactive and Predictive Support Experience
5 Tips to Predict and Prevent Customer Support Escalations
System of Intelligence for Next-Gen Support
Real-World Examples of Digital Transformation
How Aruba-HPE and Nutanix Optimize Support Operations in the Experience Economy
How Databricks and Qlik use real-time "Signals" to improve customer satisfaction
Unifying Support & Service Experience with Customer Data
SupportLogic Webinars
