WEBVTT

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Before partnering
with iCorps, we

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worked with two
other IT companies

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that we were not satisfied with.

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We set up a meeting with
iCorps and immediately knew

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what we were missing.

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Our servers were old.

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They were totally out of space.

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Our email platform
was not in place.

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Our security and
firewalls were outdated.

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Our hardware was outdated, and
our software was outdated.

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iCorps helped us with
two major components,

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one being the implementation
of Office 365.

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They let us know exactly
what they were going to do.

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They researched our
hardware and software needs.

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And really let everyone
know what they were doing,

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and the implementation
went seamlessly.

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They also help us with a
move of our main office

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from Manchester, Mass
to Beverly, Mass,

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in which they were
involved from the beginning

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in constructing the
server room, in setting up

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all of the cables and
dealing with our electrician

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and wiring, and phone lines.

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And the end result
was our employees

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left for work on
Friday, came in Monday

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and they just started working.

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That was all iCorps.

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Since we've partnered
with iCorps,

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we have had an increase in
staff of almost 40 people.

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iCorps really helped
with onboarding

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quickly and seamlessly.

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Some of these people
came on very quickly.

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We continue to grow, and they
continue to assess our needs

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and tell us what we'll need
if we have any more growth.

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And they research it,
again, and they tell us

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exactly what we need.

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I recently had an experience
where I was closing out

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the year, and I was
doing it late at night

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from home, and the
server locked up.

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And I was able to get in
touch with our consultants.

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And they stayed with me
until 11 o'clock at night,

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rebooted our servers,
and waited until I

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was able to get back in and
finish what I needed to.

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And they were amazing.

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iCorps is outstanding.

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Our consultants are amazing.

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The support desk
is very responsive.

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I get a lot of
unsolicited compliments

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from our employees about
the knowledge and expertise

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and the responsiveness
of iCorps.

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