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- I love the support people at OnSIP.
Every time I get someone on their help desk,
they are exceptional with what they do.
I'm Lisa Fusco and I'm the Director of Technology
for the French-American School of New York.
We have about 700 students and about 200 staff and faculty,
so it's about 1,000 people
across three campuses in Westchester.
Communications is essential in school.
Prior to working with OnSIP,
we did have a very heavy line item for phone services.
It was also difficult to connect everybody in the classroom,
in the nurse's office, in the head office,
and then connect that to our emergency system
and switching to OnSIP really helped us make that happen.
I have never had a vendor call me up and say,
"Let me show you how I can save you money
by reducing their costs to me."
Working with OnSIP, FASNY was able to save
over 70% on our telephone services.
So it's not just about money, it's about the service
that I'm getting for the price that I'm paying.
And the level of service I get is in fact better
than what I was getting before
and I'm paying a lesser price for it.
In all honesty, we've never experienced any downtime.
One of the wonderful features that we have with OnSIP
is we have the OnSIP app,
so that when we had to pivot to working from home,
everyone was able to keep their same phone number
and so people call the school,
but it goes to their cell phone
and they answer through the OnSIP app.
That was, I think the single best feature that came with us.
Working with OnSIP's Help Team has been invaluable to us.
I have some people on my staff
that are just Level 1 technicians
and I'm able to say to them,
"Hey, reach out to OnSIP
and get this voicemail thing fixed."
I just know, even though this person might not know
anything about this phone system,
that they can call OnSIP's help desk
and that team will walk them through the process
and get them properly set up.
It's like being a part of somebody's family
working with that team.
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