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- [Narrator] After you register
for an American Fidelity Assurance Company online account,
you'll have access to numerous ways to manage your benefits.
If you haven't registered,
visit americanfidelity.com,
and click register or download our AFmobile app
from the Google Play or Apple App Store.
Here are some tips for getting the most
out of your online account.
The first screen you see after logging in
is called your dashboard.
You can customize your dashboard
by clicking customize dashboard and arranging your options.
In AFmobile, scroll down to the bottom of the app
and click edit to customize your dashboard.
On the main screen you have several options.
You may file a claim by clicking the file a claim button
and providing the necessary information.
You may also upload additional documentation
for your previously-filed claims.
And tracking your submitted claims is easy.
Simply click on the my benefits tab
to view claims on each of your policies.
In AFmobile your default dashboard layout should have
an insurance claims category with information
on your processed and pending claims.
From the main screen you will also see
your available benefits.
This includes the policy type, policy number,
and monthly premiums.
Clicking on each policy will show you additional information
like date issued and covered dependents.
Within each policy screen you may also click
request policy document to access detailed information
about your policy.
From the dashboard you may also
update your profile information.
On your computer, click update your information
to edit your mailing address, email address,
phone number, and password.
In Afmobile access your profile by selecting the icon
in the top right.
From there you may edit your information.
You may also enroll in direct deposit
to get your reimbursements faster.
Another important piece of your online accounts
is the ability to set your communication preferences.
This means you can tell us how you want
to receive account notifications about your benefits.
To select your preferences,
simply click your profile button,
and select the email or text message options.
In Afmobile, click your profile button
and tap communication preferences.
Your online account also provides you quick access
to frequently asked questions, tips,
and customer service contact information.
Get started by logging in
to your American Fidelity online account today.
American Fidelity, a different opinion.
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