- UL is a 125 year old company.
We've been around for a long time.
We started back around the World's Fair because there
was this new technology: lights!
They wanted to have lights
to light up the Columbia exposition so they brought us
in to help provide some assessments on what is safe,
and there were no standards at that time.
Now's there's over 16,000 standards
that we've helped write to ensure safety
and what is defined as safety.
- We do anywhere between 30 and 60 audits a year.
On top of that,
we also help ensure compliance of operational activities.
As we're a safety company,
obviously all of our facilities have a safety stance that
we stand by as our floor.
We want to make sure that
that minimum guideline is at least met,
and if not, exceeding that.
So before OpsAudit, we were using a competitor tool.
When we first started, we were using it a lot
and then over time as we started adding complexity
in our audits, it became more difficult to manage.
It was on-premises versus web-based or cloud-based.
We wanted to have something that was more partnering
and enabling us to do our work a bit better.
One of the things that we liked with AuditBoard,
is getting one view of where you are on all your audits.
Here's your audit planner.
Here's your Ops view.
Here's your dashboard. And here's all the
25-30 audits you've got right now.
You can see where they're at in terms of status,
what's complete, what you started, what you're tracking.
- OpsAudit has made my job a lot easier.
I can tell, based on the way the team is working
through the tool that it has improved communication
across just not internally within our team,
but also externally with the auditees that we audit.
- There's this @ feature that you see in a lot of different
social networking sites that say "@Nirav Patel",
you know that's directed to me.
I can do that with basically any review comment,
any question, and it directs you an email
so that you know that I'm waiting on something from you,
and then there's a nice button, you click on it,
it takes you right to the right point
to say here's the question that's been asked
so I understand when you responded
I don't have to wait and say,
"Oh, I need to go back and check".
- OpsAudit is very easy to navigate.
We don't have to provide a lot of training to the new users.
Everything is updated in real time
and then we can access work papers immediately.
- You know Microsoft Office being latent in the system
so that we use Visio, we use Excel,
we use Word like everyone and PowerPoint as well.
And audit sync enables us to download the file.
It tracks the changes I'm making
and it stores it, then I can upload it.
If somebody accidentally overwrites the file,
there's history there,
that I can get the most recent version.
Operational audits we do now, so OpsAudit fits well for that
and it will help with overall efficiency
of both reducing the cost of compliance
but at the same time,
increasing the value to the organization,
which is ultimately what we're trying to do.