WEBVTT

1
00:00:07.370 --> 00:00:11.170
My name is Aoife McGuinness and I'm a
neuroscience consultant for HeyHuman.

2
00:00:12.170 --> 00:00:16.471
HeyHuman is a behavioral communications
agency focused on social, content,

3
00:00:16.940 --> 00:00:18.350
digital and experiential.

4
00:00:18.980 --> 00:00:22.250
So we help brands grow by
thinking differently about people,

5
00:00:22.310 --> 00:00:23.300
brands and marketing.

6
00:00:24.000 --> 00:00:29.300
I head up our neuroscience research lab
here and help brands develop strategies

7
00:00:29.301 --> 00:00:31.220
using kind of a neuroscience perspective.

8
00:00:31.580 --> 00:00:35.610
People are overloaded in
social and digital content
and the brands that win

9
00:00:35.800 --> 00:00:37.490
tap into these new relationships,

10
00:00:37.610 --> 00:00:41.350
focus on people's behaviors and
use neuroscience to make content

11
00:00:41.501 --> 00:00:42.734
that is easy to process.

12
00:00:43.250 --> 00:00:48.080
I think what people say and what people
do are often not the same and I think we

13
00:00:48.081 --> 00:00:52.160
recognize the importance of kind of
tapping into this kind of unconscious

14
00:00:52.161 --> 00:00:57.161
responses to get real insight that's
going to deliver effective results.

15
00:00:57.770 --> 00:01:01.680
Often the metrics currently used in
advertising are outdated and not aligned

16
00:01:01.680 --> 00:01:06.351
with actually have people really engage
with content and we find that by using

17
00:01:06.741 --> 00:01:11.390
these neuroscience approach we can
develop ways to understand how people are

18
00:01:11.390 --> 00:01:14.450
really engaging with our content,
understanding if they're remembering it,

19
00:01:14.660 --> 00:01:18.230
if it's too cognitively overloading
and how are their responses to it.

20
00:01:18.820 --> 00:01:23.820
Our approach with biosensors is
we focus on EEG and eye tracking,

21
00:01:24.470 --> 00:01:28.340
mostly across kind of advertising,

22
00:01:28.520 --> 00:01:30.800
but that can extend into UX
testing, or even kind of,

23
00:01:31.931 --> 00:01:33.590
when it comes to concept development.

24
00:01:33.801 --> 00:01:37.430
We are really interested in
how neuroscience can help
us develop some strategic

25
00:01:37.431 --> 00:01:41.120
ideas. So often if we have
a hunch about something,

26
00:01:41.160 --> 00:01:46.040
if we're trying to kind of work through
maybe different hypotheses on kind of

27
00:01:46.041 --> 00:01:50.510
our audience, neuroscience helps us
answer some questions in relation to that.

28
00:01:50.690 --> 00:01:54.740
Through the use of EEG and eye tracking,
we can get more nuanced insights.

29
00:01:54.860 --> 00:01:59.690
We can help to create more effective
content that essentially just engages

30
00:02:00.120 --> 00:02:01.820
people in a more effective way.

31
00:02:02.300 --> 00:02:06.250
So what I really like about iMotions
is the 24-7 customer support.

32
00:02:06.251 --> 00:02:09.110
So there's always someone on hand
to help any problem we may have.

33
00:02:09.470 --> 00:02:10.730
So that's really important for us.

34
00:02:11.390 --> 00:02:16.040
Also the opportunity to combine various
sensors is really useful because it

35
00:02:16.041 --> 00:02:19.760
allows us to do our studies a lot more
quicker and a lot more effectively and

36
00:02:19.761 --> 00:02:21.110
with high quality results.

37
00:02:22.160 --> 00:02:24.540
So I think the future for
biometric testing is very bright.

38
00:02:25.520 --> 00:02:28.790
I think that across various
different industries and markets,

39
00:02:28.791 --> 00:02:32.720
people are recognizing the power of
tapping into the subconscious and the

40
00:02:32.721 --> 00:02:37.190
ability to get millisecond accuracy
precision on the type of stuff you're

41
00:02:37.191 --> 00:02:39.860
testing, rather than kind
of asking people afterwards.

42
00:02:40.130 --> 00:02:44.090
So I think that it's going
to extend across many more
disciplines into the arts,

43
00:02:44.091 --> 00:02:44.924
into more commercial
settings, and extending

44
00:02:46.390 --> 00:02:48.260
its capability across
more academic fields,

45
00:02:48.260 --> 00:02:50.030
not just neuroscience and
psychology.
