So, when I first met Tim, at that time,
I was actually looking to turn our clinic
from one of Adelaide's best-kept secrets
into a well-known entity.
We have really good outcomes for our patients,
but the problem was, was letting people know,
letting people have that awareness,
so that's where I approached Tim,
and it's gone from there
to a large number of the Adelaide population
knowing about our practice.
So in the healthcare industry,
a lot of it is you get patients from word of mouth.
Now things have really changed in the last couple of years,
even the last decade,
where previously it was people in the cafes, parks,
talking and catching up with friends,
but nowadays they tag people on Facebook.
So what we were trying to achieve
was basically increase that word of mouth
but via the way that the world
is now catching up with via word of mouth,
and that's social media.
So Facebook and the help of Tim
has really expanded the South Australian community
of our practice.
As I said, we were the,
what I thought was one of the best-kept secrets,
we fix probably about 80% to 90% of our patients,
but people didn't really know about us.
So, with Tim's help,
I think probably about even a fifth of Adelaide
now knows about our clinic and what we do.
So, because of what Tim's done,
we've had a lot more patients come in,
and the great thing about that is,
we get at least one new Facebook patient a day,
that one person turns into five
when they tell their family members and friends,
so, yeah, Tim's been fantastic
for getting those extra new patients
coming through the door as well.
So working with Tim is really great.
It's really laid back.
I'm very technically challenged,
Tim helps me with my major deficiencies,
but at the end of the day, the most important thing is,
he's got the runs on the board, the results are there,
and, as I said,
about one fifth of Adelaide actually know about us,
and we're getting a lot of new patients,
and those patients that come in get fixed
and they tell three to five new patients
and it's just been a juggernaut since.
Yeah, I'd strongly recommend using Tim.
We've been working with each other now for about 18 months,
and it's just been really, really great for our practise,
as I said, it's gone from
just not many people knowing about us,
to, as I said, one fifth of Adelaide knowing about us,
and just the patient generation has been fantastic.