{"captions":[{"id":"now6ek8frhlbkiyj","bcp47LanguageTag":"en","familyName":"English","familyNativeName":"English","hasCaptions":true,"hasVideoStream":true,"key":"wistia-production_now6ek8frhlbkiyj","mediaHashedId":"lfan14ir6b","name":"English","nativeName":"English","wistiaLanguageCode":"eng","hash":{"lines":[{"start":0.48,"end":3.12,"text":["I have really good experience","with the support team."]},{"start":3.12,"end":6.64,"text":["Everyone is super","knowledgeable, very helpful,"]},{"start":6.64,"end":9.84,"text":["and if they are not able to","troubleshoot that item for me"]},{"start":9.84,"end":11.76,"text":["at that moment, then","they will get back to me."]},{"start":11.76,"end":15.365,"text":["Sometimes they might get a","copy of my enterprise and then"]},{"start":15.365,"end":18.485,"text":["they'll look into it and get back","to me in a short amount of time."]},{"start":18.485,"end":22.005,"text":["We trust Corptax just","because we trust y'all."]},{"start":22.005,"end":24.565,"text":["We trust all the","employees behind it."]},{"start":24.565,"end":26.405,"text":["Know, whenever we have an issue,"]},{"start":26.405,"end":28.75,"text":["just we just create a case."]},{"start":28.75,"end":31.71,"text":["Someone competent and nice","always calls us up and helps us"]},{"start":31.71,"end":33.47,"text":["get through the process."]},{"start":33.47,"end":36.51,"text":["I don't have any complaints","you know every year there's"]},{"start":36.51,"end":39.47,"text":["something new to learn there's","a new process there's a new"]},{"start":39.47,"end":43.275,"text":["improvement so Corptax is just a","wonderful organization to work with."]},{"start":43.275,"end":45.275,"text":["And the response","time from, you know,"]},{"start":45.275,"end":48.395,"text":["Corptax continues to be","continues to be excellent."]},{"start":48.395,"end":50.235,"text":["Every time we do need support,"]},{"start":50.235,"end":54.315,"text":["it's very easy to put in a","case ticket with Corptax and"]},{"start":54.315,"end":57.02,"text":["feel like the response","rate is just, like,"]},{"start":57.02,"end":60.7,"text":["extremely timely which helps","us gain even further trust"]},{"start":60.7,"end":65.66,"text":["in using Corptax and I think that's","like just great customer support."]},{"start":65.66,"end":67.34,"text":["They're reliable,","they're dependable."]},{"start":67.34,"end":70.38,"text":["You get a callback less","than twenty four hours, you know,"]},{"start":70.38,"end":71.82,"text":["if you have an issue."]},{"start":71.82,"end":73.465,"text":["Times where you're","trying to file,"]},{"start":73.465,"end":75.305,"text":["they're definitely","even more responsive,"]},{"start":75.305,"end":78.065,"text":["but they're always willing","to try and to help you."]}]},"language":"eng","alpha3_terminologic":"eng","alpha3_bibliographic":"eng","iso639_2_language_code":"en","english_name":"English","media_hashed_id":"lfan14ir6b","native_name":"English","right_to_left":false,"generic_name":"English","generic_native_name":"English"}],"preferred_languages":[]}