{"captions":[{"id":"fpvq2mauqsvt9aml","bcp47LanguageTag":"en","familyName":"English","familyNativeName":"English","hasCaptions":true,"hasVideoStream":true,"key":"wistia-production_fpvq2mauqsvt9aml","mediaHashedId":"k3gbtgo7ow","name":"English","nativeName":"English","wistiaLanguageCode":"eng","hash":{"lines":[{"start":6.4,"end":8.88,"text":["I'm the chief operating","officer here at Phoebe's."]},{"start":8.88,"end":11.76,"text":["We have one hundred and","twenty seven team members."]},{"start":11.76,"end":12.96,"text":["We have eight stores."]},{"start":12.96,"end":16.22,"text":["We're a family owned","business and our signature"]},{"start":17.665,"end":17.985,"text":["products."]},{"start":17.985,"end":20.065,"text":["Pre Tanda is very manual."]},{"start":20.065,"end":22.625,"text":["To do the payroll,","to do the rostering,"]},{"start":22.625,"end":24.145,"text":["to get it to the team members,"]},{"start":24.145,"end":27.105,"text":["managers would have to do all","the checks and balances by the"]},{"start":27.105,"end":29.71,"text":["end of the week, fax","it or phone it through."]},{"start":29.71,"end":32.67,"text":["There's always room for error","in that case because they may"]},{"start":32.67,"end":36.19,"text":["not be aware to call in or","they wouldn't phone or they're"]},{"start":36.19,"end":38.91,"text":["sometimes the incorrect","information was given out."]},{"start":38.91,"end":42.51,"text":["What may have taken them two to two","and a half days now takes them one day."]},{"start":42.51,"end":45.495,"text":["The managers enjoy that because","it's not just a case of a hard"]},{"start":45.495,"end":47.575,"text":["copy sitting on the","outside of a fridge."]},{"start":47.575,"end":49.815,"text":["Before Tanda, with","any rostering changes,"]},{"start":49.815,"end":52.375,"text":["I would have to make","multiple phone calls."]},{"start":52.375,"end":56.15,"text":["Now with Tanda, you just jump","on, change what you need to do,"]},{"start":56.15,"end":58.31,"text":["and send out messages","to everyone involved,"]},{"start":58.31,"end":59.99,"text":["which saves a lot of time."]},{"start":59.99,"end":61.11,"text":["Anytime I had an issue,"]},{"start":61.11,"end":63.91,"text":["I'd send in a question and","it'd be answered straight away."]},{"start":63.91,"end":67.91,"text":["And so you're fully informed of","what's happening and it's easy to use."]},{"start":67.91,"end":71.615,"text":["It streamlined everything and it's","so easy to see what each"]},{"start":71.615,"end":74.255,"text":["team member's doing and what","shifts they're working rather"]},{"start":74.255,"end":76.095,"text":["than relying on a paper trail."]},{"start":76.095,"end":80.175,"text":["Some of the data that you can draw","from Tender as a product is beneficial."]},{"start":80.175,"end":82.75,"text":["This is something to click the","finger on the pulse of the business."]},{"start":82.75,"end":85.87,"text":["You need to have an understanding","of your running costs."]},{"start":85.87,"end":87.55,"text":["Really handy once","you get used to it,"]},{"start":87.55,"end":89.87,"text":["and it is a really good","tool for any business."]},{"start":89.87,"end":90.59,"text":["I love it."]},{"start":90.59,"end":91.991,"text":["Tanda is a no brainer."]},{"start":91.991,"end":93.111,"text":["It saved us time,"]},{"start":93.111,"end":96.711,"text":["which ultimately saves us money","and allows us time to identify"]},{"start":96.711,"end":99.971,"text":["other aspects of the business","that we wanna focus on."]}]},"language":"eng","alpha3_terminologic":"eng","alpha3_bibliographic":"eng","iso639_2_language_code":"en","english_name":"English","media_hashed_id":"k3gbtgo7ow","native_name":"English","right_to_left":false,"generic_name":"English","generic_native_name":"English"}],"preferred_languages":[]}