{"captions":[{"id":"7ybuwd530ge4klad","bcp47LanguageTag":"en","familyName":"English","familyNativeName":"English","hasCaptions":true,"hasVideoStream":true,"key":"wistia-production_7ybuwd530ge4klad","mediaHashedId":"dx6wh8oxrv","name":"English","nativeName":"English","wistiaLanguageCode":"eng","hash":{"lines":[{"start":0.0,"end":2.0,"text":["This is a quick walkthrough of Clearstream"]},{"start":2.1,"end":6.0,"text":["If you’re looking at Clearstream you’re probably starting to realize that communicating with your church"]},{"start":6.05,"end":10.0,"text":["through emails and social media isn’t working as well as it used to"]},{"start":10.5,"end":12.05,"text":["volunteer requests go unseen"]},{"start":12.2,"end":14.0,"text":["church announcements are overlooked"]},{"start":14.2,"end":16.7,"text":["and visitor follow ups slip through the cracks"]},{"start":16.8,"end":20.8,"text":["Your emails gets lost in the mix of hundreds of other unread emails"]},{"start":20.9,"end":24.0,"text":["and your social media posts are seen by most people"]},{"start":24.1,"end":27.5,"text":["With Clearstream you can instantly communicate with your people"]},{"start":27.55,"end":30.2,"text":["and follow up with your visitors all through texting"]},{"start":30.5,"end":33.0,"text":["You’re not left wondering if someone saw your email"]},{"start":33.05,"end":35.8,"text":["or relying on people to download your church app"]},{"start":35.9,"end":39.0,"text":["Texting is a fast and effective way to communicate"]},{"start":39.04,"end":42.1,"text":["and most people prefer to be contacted through texting"]},{"start":42.1,"end":43.7,"text":["So here’s how it works"]},{"start":44.0,"end":46.4,"text":["First you’ll add your contacts into your account"]},{"start":46.5,"end":48.0,"text":["there are a few ways you can do this"]},{"start":48.05,"end":51.4,"text":["you can import phone numbers using a spreadsheet"]},{"start":51.5,"end":55.0,"text":["you can integrate your contacts from your church management software"]},{"start":55.1,"end":59.0,"text":["We’re integrated with Planning Center, Rock, and CCB"]},{"start":59.1,"end":62.7,"text":["or people can join your account by texting in with a keyword"]},{"start":63.0,"end":67.0,"text":["When someone texts a keyword they’ll join one of your texting lists"]},{"start":67.1,"end":70.0,"text":["and they’ll also receive an automated text message from you"]},{"start":70.1,"end":74.8,"text":["you can even set up a series of automated messages","to send over the course of a few weeks"]},{"start":74.9,"end":79.0,"text":["We call these workflows and they’re the perfect","tool for following up with your visitors"]},{"start":79.2,"end":81.0,"text":["When you’re ready to send a message"]},{"start":81.5,"end":85.5,"text":["just go to the messages page and click create message"]},{"start":85.6,"end":87.6,"text":["type your message out"]},{"start":87.7,"end":95.4,"text":["You can personalize your text by including each persons first name,","you can use emoji’s, pictures, links, long notes,"]},{"start":95.5,"end":102.0,"text":["and you can even send a poll and then display live","results as people are responding to it"]},{"start":102.1,"end":106.0,"text":["After you’ve typed out your message just select the list you want to send to"]},{"start":107.0,"end":110.0,"text":["preview the message and send it"]},{"start":110.2,"end":113.7,"text":["Each person will receive your message as a text on their phone"]},{"start":113.9,"end":118.2,"text":["and when people reply back it only comes to your Clearstream inbox"]},{"start":118.3,"end":122.8,"text":["No more messy group thread where everyone is getting everybody’s responses"]},{"start":122.9,"end":127.0,"text":["and from your inbox you can handle your one on one conversations"]},{"start":129.7,"end":133.0,"text":["If you have multiple ministries or campuses that want to use texting"]},{"start":133.1,"end":137.5,"text":["you can create a subaccount for each campus or department"]},{"start":137.55,"end":140.8,"text":["Each subaccount has their own inbox, their own lists,"]},{"start":140.9,"end":143.8,"text":["and their own users managing the account"]},{"start":143.9,"end":148.0,"text":["So each of your teams can easily handle their own communication"]},{"start":148.05,"end":150.8,"text":["You and your team can use Clearstream from our web app"]},{"start":150.9,"end":154.0,"text":["or from our native IOS and Android apps"]},{"start":154.1,"end":156.8,"text":["and lastly our support is very good"]},{"start":156.9,"end":161.1,"text":["we have live chat, email, phone, and zoom call support"]},{"start":161.2,"end":164.4,"text":["for every plan at no additional cost"]},{"start":164.5,"end":166.5,"text":["If you have any questions just reach out to us"]},{"start":166.6,"end":168.0,"text":["We’re happy to help"]}]},"language":"eng","alpha3_terminologic":"eng","alpha3_bibliographic":"eng","iso639_2_language_code":"en","english_name":"English","media_hashed_id":"dx6wh8oxrv","native_name":"English","right_to_left":false,"generic_name":"English","generic_native_name":"English"}],"preferred_languages":[]}