[MUSIC PLAYING]
STEVE GILMAN: Tailgating's the last thing
that we want to lose in terms of genuine experiences.
What fans need is a place to be with their friends.
Food and beverage is key.
And what we very much believe in is live entertainment.
Blockparty will take the stress out of your day
and make it easier.
We saw sports and music as a great opportunity to do that.
Fans are already coming out to see their favorite artists,
a team, a brand, their alma mater,
or to just be with friends and family.
And we're there to make it easier for them.
I'm Steve Gilman.
I'm co-founder and COO of Blockparty Inc
here in Dallas, Texas.
If you're doing it the way Blockparty's doing it
at scale across multiple properties
with the benefit of having a team that
works across those properties, it becomes pretty simple.
It was when we had to serve fans better,
and we saw no one else in the country
doing it that we implemented a system of agreement that
fit our exact requirements.
What I was looking for with the team
was a system where we can customize contracts, have
it brandable, have the template ready to go,
and then also take payments as soon as the consumer was
ready to transact with us.
And we found that.
I use DocuSign System of Agreements
to sign our Tailgate Services Agreement.
And we collect payment there and then also
use the DocuSign folders to store that completed document.
The response that we've received from clients using DocuSign
has been overwhelmingly positive.
All they have to do is sign the contract and date it
and put their payment information in.
And the rest is handled by
us. And it's kind of funny because it's like the customers almost
expect it.
I'll get off the phone, they're like, OK, great,
you're going to send me a DocuSign? And I'm like, yes,
I am.
DocuSign has become our system of agreement
because it builds trust with consumers.
Internally, it makes operations really smooth
and allows Blockparty to concentrate on
what's important, and that's the fan experience. [MUSIC
PLAYING]