WEBVTT

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What is protector, how does it
work, and when is it useful?

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Protector is a coating
that is applied

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to clean rugs and textiles.

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This coating doesn't
interact with the rug.

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Instead, it interacts
with the fibers

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that make up the rug
at a molecular level

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and helps prevent
permanent staining.

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It also makes it far
easier to clean up

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spots spills and general dirt.

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Protector is
completely invisible

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and doesn't change the look or
the feel of your rug at all.

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Experienced weavers that handle
wool all day long can't

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tell the difference between
fibers that have been protected

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and those that haven't.

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If someone spills something on
your rug and then steps on it,

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your rug will
certainly get dirty.

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Nothing can prevent that.

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But a protected rug
will clean up easier

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and will be far less likely
to have a permanent stain

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than an unprotected one.

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When rugs get dirty or
if there is a spill,

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it works its way in between
the fibers of the rug,

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and that's not a problem
because that can be cleaned up.

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The problem occurs when the
fibers of the rug become

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stained with something
in the spill.

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When everything is cleaned
out from between the fibers,

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there are sometimes
stains left behind that

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have redyed the fibers.

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Those stains are now a
permanent part of the rug,

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and only expensive reweaving
or redyeing the rug

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can sometimes fix the damage.

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Many rugs are given
up or sold because

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of issues with appearance, not
because the rug is worn out.

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Good rugs can last
hundreds of years,

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but if they look
terrible, people often

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don't want them anymore.

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Spills should always be cleaned
up immediately or as soon

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as possible.

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And from a practical
standpoint, what Protector does

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is buy you time.

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If you have a spill, you have a
little more time to clean it up

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before it penetrates the
fibers and possibly becomes

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a permanent stain.

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This is especially true for
situations involving pet urine.

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Urine is extremely
aggressive to fibers

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and can stain fibers even if
Protector has been applied.

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That's why it's
important to clean up

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urine stains within 30 minutes
using a diluted vinegar

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solution.

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If you have any questions about
how to do this, give us a call

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and we'll be happy to
talk you through it.

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Protector also makes it harder
for dirt to stay in your rough.

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Spots clean up
easier, and studies

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show that regular vacuuming
is more effective when

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Protector has been applied.

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If your rug isn't
vacuum regularly,

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you might not notice this.

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If your rug is
regularly maintained,

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you'll likely notice a
decreased need for cleanings.

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Protector really
isn't meant to keep

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your rug from getting dirty.

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What Protector does is make
it far easier to clean up.

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Protector does cost
something extra,

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but compared to
the cost of a rug

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or even just the cost of
cleaning, it's inexpensive.

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As rug cleaners, we hate to see
beautiful pieces of textile art

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that took months to make
by hand ruined because

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of permanent stains, which
is why we not only recommend

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Protector for all of our
clients but we use it

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on our own personal rugs as well
because we believe it works.

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If you have any
questions about Protector

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or any other questions about
your rugs, give us a call

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and we'll be happy to help.

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And please let us know
if you like this video.