- My name is Caitlin Ellis and I'm the Systems Manager
at Di Jones Real Estate.
Di Jones started 26 years ago in Woollahra
and Di and Bill Jones progressed the business
into different areas of the Eastern Suburbs.
- Recently we took on some of the Lower North Shore offices,
so we've merged... four offices down there
have joined the Di Jones network.
So from that we've pretty much doubled in size
when it comes to the amount of staff members we have,
and we have moved our Eastern Suburbs office
from Woollahra to Five Ways in Paddington.
For us at Di Jones, we have a big focus
on providing a good customer experience,
as well as generating leads for our agents.
So our whole digital space,
whether it be our website or our content that we create,
has to focus on those two objectives.
Gone are the days
where you had to look in a window
to see what was available for sale.
Now you can go online in the comfort of your own home
and look at amazing properties for sale
all across Sydney and the Southern Highlands.
- We wanted to build a new website
because Di Jones has been very heavily focused
on the data that we put into our database.
And we wanted to be the first agency
to ever open that up to consumers.
- We wanted to build a new website
because a lot has changed with the business, with Di Jones.
So the CEO, Rob Ward, has really taken Di Jones
to a new level, and we wanted our website to reflect that.
We partnered with Stepps because they shared
in the vision about our website
and they really worked together and collaborated with us.
- Stepps understood what we were after
and they definitely were onboard
with the changes that we wanted to make.
- Working with the Stepps team has been amazing.
They're always on top of their communication,
they don't leave any stone unturned,
and they're always looking to develop and grow new ideas
with the business as well.
- During the process of building the website,
Stepps were really, really good at giving us a breakdown
on where they're at, how things were working,
and what they were working on.
- Stepps have been great in integrating
with our company's CRM
and have really taken that to the next level,
not only for the benefit of Di Jones,
but it's also a benefit to the real estate industry.
Really looking forward to developing
the next steps of the website
and really allowing the consumer to see more information
and allowing them to access their own consumer portal.
- I'm really looking forward to the results
and pushing the results on what we're trying to achieve
with the website now that it's launched.
(gentle music)