NARRATOR: If you run a repair shop, this looks familiar.
You're turning hurried notes into estimates, service orders,
and invoices.
Your invoicing is often behind by days or weeks
and you're not always sure how many parts
you have at any given time.
In short, shop life can get pretty chaotic.
We're Fullbay and we'd like to show you a better way.
Here's how an average repair happens at a shop that's
powered by Fullbay.
A customer submits a service request
from their phone or computer, the shop
knows what's going on even before they arrive
and they don't even need to talk to the customer on the phone.
The tech examines the truck, taking notes
on their phone or tablet.
As the tech makes their notes, other people
in the shop like the service and office managers
can see them appearing.
The parts manager is immediately notified
and pulls the necessary parts from inventory.
They can see exactly what parts they have in stock
and what they need to order.
Click, they can instantly create an estimate.
The service manager texts or emails
the estimate to the customer, who can authorize everything
from their phone.
If it's a mobile repair, Fullbay can even accept payments
on the side of the road.
The techs focus on their work, if they need to take action,
they're notified through text or the app.
Meanwhile, the customer can track the status of the repair
as it goes on.
Once all the parts arrive, the tech completes the fix
and then marks it completed.
After the work is done, Fullbay generates an invoice and emails
or texts it to the customer.
Integrated payment processing means no long lines
at the counter or reentering invoices into another program.
That's a lot of time your shop can save.
If you'd like to learn more about Fullbay
and see how it helps owners and employees get into the shop,
get their work done, and get back
to their friends and families.
Request a free product demonstration today.
We can't wait to show you what you've been missing.