Hi, and welcome to your property insurance
eSurvey from USAA.
It's the quick and convenient way
to verify your insurance policy information,
and eliminate the need for an insurance inspector
to visit your home. Before you begin, let me explain
a little bit about the process.
The eSurvey is a mobile web application
that works great on any mobile device
with an internet connection. Your smartphone or tablet will
work great.
There's nothing to download or install. Simply scroll
to the bottom of this page and tap on the green
"Yes, I want to use eSurvey" button.
You'll then begin the eSurvey process.
Each page of the eSurvey is self-explanatory
and will ask simple, multiple choice questions.
If you're unsure of a specific answer,
you can always select "Unknown".
Once you've completed the questionnaire,
the eSurvey will prompt you to take several photos
with your mobile device, in and around your home.
Once you've taken the requested photos,
you'll be ready to submit your information securely
to your insurance carrier.
Feel free to read the frequently asked questions below
to learn a little more about the benefits of using the eSurvey.
Finally, if you'd prefer to have an insurance inspector
visit your home to gather the eSurvey information and photos,
you may opt out of eSurvey by using the grey opt out link
at the bottom of the page.