is Tony Shine,
I am the president of LaborMAX Staffing. Shane Glavin,
I'm the CFO, the CIO, at LaborMAX Staffing.
We started hearing some grumblings from our partners
saying this Bullhorn is not working for us at all.
This implementation didn't go well.
Who was to blame?
Probably lots of people.
So, light industrial is what we do.
We do a lot of daily type work, daily pay,
and then also long-term positions.
One of the things that I think is very important
is we have high expectations of our partners.
You know, the team was so frustrated with Bullhorn
we almost didn't go to Engage.
I actually canceled my trip for
Engage. You know, what
I had told Tony was, "Hey, let's put us in a position
to be surprised."
Well, we found out we didn't know what Bullhorn was.
Everybody thought it was more of just a CRM.
I think it was after day two Tony came to the group
and said, "I get it. Bullhorn is our ecosystem." The lightbulb hit.
Everything that I have envisioned for LaborMAX,
I need Bullhorn to bring it all together for me.
After we're fully implemented for 12 months,
we're looking to have a 3 and 1/2 million dollar
impact to the bottom line.
We've seen that traditional relationship where they just
want to be our vendor,
and that's why we make a point to visit their headquarters
make sure we get to know the whole team, everybody
from the top to the bottom.
And really show them hey, we're investing in this together
and let's team up and be successful.
What I dislike,
I tell people this all the time, that traditional vendor-client
relationship.
I would have been done.
I wanted a partnership to work to where our success,
was important.
There's two sides to every coin.
I think the key learning wasn't just on Bullhorn's side.
I think it was on our side.
Sometimes there's an uncomfortableness,
right of don't say this, don't say that.
Our approach is no, we're going to tell you exactly how it is.
And again, our focus was, hey, let's find someone to blame,
but what we were looking for was who can
help us try to make it right,
and Bullhorn was willing to do that.