Hi, I'm Julian, founder of parcelLab. We enable perfect communication
during shipping from purchase to return and now I'll show you how this works.
The customer journey usually starts with getting the customer into your online shop
which is expensive. Once it is in your online shop you finds the right
product at the best price and makes a purchase. Post purchase, your customer
receives an order confirmation and then your contact with the customer usually stops.
Now starts the delivery process which is the most emotional aspect of the
customer journey and offers a lot of potential to online retailers.
DPD, Royal Mail and others communicate with your customers without you having any control
we help you communicate with the customers directly during shipping.
We'll send branded messages for every relevant shipping event like if there's
an issue or a delay. The integrated tracking traced page in your shop also
provides valuable traffic that would otherwise, be driven to your carrier's website.
Right on time. Looks like my order it's ready for pickup.
Contact us we're looking forward to hearing from you.