We make sure that electrical installations
are free from downtime.
We are playing a really critical application areas.
You can think of hospitals, infrastructure projects
or demanding industries like process industries.
We are a truly global company with around 80 locations
and 9,000 employees.
We don't go direct to the market.
We work with our distribution partner and manufacturing reps.
So the question is, how do we make
sure we put the tools that we have
developed into the hands of those distribution partners?
We were suffering from long response times to RFQs.
We had significant high training costs.
We have chosen to work with product models that are global,
but we can actually switch off certain things
or switch on certain things.
So we can actually regionalize our global product models.
Because we control the product model,
that means that globally, we control
what products we put on high priority
and what products we slowly phasing out.
Guided selling is really key.
We're using product constraint really
to make sure that the selections made are actually feasible.
So if you're really good at guided selling
and you're really good at managing your product constraints,
your whole organization will become an expert.
We have really good model configurations,
and it supports our growth through centralized product
models.
We have pricing in place that is fully
automated with faster response times
and with less manual interventions.
Or I would almost say with NO manual interventions.
On the quotation side, we have really increased productivity.
And we avoid human error.
We have no re-work because of that.
We have moved now to Software-as-a-Service
and that really has given us also
simplicity and use of commercial cloud based tools
with lower internal IT costs.
We have really enabled sales and our top line growth.
We believe that these tools will really help customers
to improve their bottom line.